Summary is AI-generated, newsdesk-reviewed
  • ABS Wavesight names Steve Bomgardner as Chief Customer Officer to boost client relations.
  • Bomgardner, with 23 years in maritime leadership, enhances customer-centric solutions.
  • Focus on customer success strategy aims for better client engagement and retention.

ABS Wavesight™, the ABS-affiliated maritime Software-as-a-Service company, announces the appointment of Captain Stephen (Steve) Bomgardner as Chief Customer Officer (CCO). Captain Bomgardner brings more than 23 years of maritime leadership experience encompassing operations, regulatory compliance and environmental innovation.

Most recently, he served as Vice President of Shipping & Offshore Solutions at Pole Star Global, where he directed strategic growth initiatives and oversaw the integration of advanced vessel analytics into established tracking platforms.

Steve’s extensive expertise

Steve’s extensive expertise and proven leadership in delivering customer-centric solutions will be instrumental as we continue to strengthen our client relationships and drive measurable outcomes,” said Staci Satterwhite, Chief Executive Officer of ABS Wavesight, adding “His appointment underscores our commitment to ensuring that customers realise the full value of our technology.”

I’m honoured to join ABS Wavesight at such a pivotal time in its growth,” said Captain Bomgardner, adding “With decades of maritime experience, I’m excited to help strengthen our customer relationships and deliver innovative solutions that support operational excellence across the industry.”

Rapid expansion of offshore fleets

Captain Bomgardner led global commercial development for real-time emissions monitoring technologies

Prior to his tenure at Pole Star Global, Captain Bomgardner led global commercial development for real-time emissions monitoring technologies and held senior regulatory roles with the Bahamas Maritime Authority (BMA) and the Liberian International Ship & Corporate Registry (LISCR).

At LISCR, he established and managed the Offshore & Gas Technology Department, supporting the rapid expansion of offshore fleets and serving clients operating drillships, rigs, and FPSOs.

ABS Wavesight’s customer success strategy

Captain Bomgardner’s career began with 15 years in offshore drilling operations aboard some of the industry’s most advanced vessels. He holds a Bachelor of Science in Marine Transportation from Texas A&M University and a Master of Business Administration from Georgetown University.

As Chief Customer Officer, Captain Bomgardner will lead ABS Wavesight’s customer success strategy, focusing on enhancing client engagement, retention, and value realisation.

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